Terms & Conditions

1. The seller

The seller and website operator is Storyboard d.o.o..

Registered address

Vladimira Nazora 22, 10432 Bregana, Croatia

MBS

080654530

OIB

25708336932

Email

legal@crownofadam.com

2. Products and pre-orders

Product descriptions, sizes, materials, colours and prices appear on the relevant product page. The three statement tees use an Acid wash black finish; wash patterns and shades naturally vary. The Streetwear Tee is Black. Photography, lighting and screen settings can also affect how colours appear.

Products marked “Pre-order” are paid for when the order is placed and are produced for a later dispatch. The current first drop is expected to dispatch in October after production is complete. Any stated date is an estimate unless we expressly agree a fixed delivery date. If a material delay occurs, we will contact you and preserve your applicable cancellation and refund rights.

3. Prices, payment and contract formation

Prices are shown in euros. Delivery charges are displayed before you place the order. Any taxes required to be shown or collected will be reflected during checkout.

Payments are securely processed on Stripe Checkout. We do not receive or store your complete card number. Promotion codes are subject to the conditions, expiry dates and usage limits shown when they were issued.

Submitting payment is your offer to buy. We accept the order when Stripe confirms payment and we send or display an order confirmation. We may reject or cancel an order for a genuine reason, including an obvious pricing error, suspected fraud, inability to fulfil the order or a destination we cannot serve. If payment was taken, we will refund it.

4. Delivery

We currently deliver only to the European destinations and the United Kingdom offered in checkout. Available methods and their charges are shown before payment. Standard delivery is provided through Hrvatska pošta (HP). BOX NOW delivery is available only in Croatia and requires you to select an eligible parcel locker.

You are responsible for providing complete and accurate contact, address and locker details. Ownership passes when full payment is received; risk of loss passes when you or a person you nominate (other than the carrier) receives the goods, subject to mandatory law.

5. Your right to withdraw

If you are an EU/EEA consumer purchasing at a distance, you generally have 14 days from the day you, or a person you nominate, receives the goods to withdraw without giving a reason. Similar or stronger mandatory rights may apply in your country.

To withdraw, email legal@crownofadam.com before the period expires with a clear statement identifying you and the order. You may use the model form below, but it is not compulsory. Send the goods back without undue delay and no later than 14 days after telling us that you are withdrawing.

Contact us before returning an item so that we can provide the correct returns address.

You normally pay the direct cost of a withdrawal return. We will reimburse eligible payments, including the cost of our least expensive standard outbound delivery, within 14 days after you notify us. We may withhold reimbursement until the goods arrive or you provide evidence that you sent them, whichever happens first. We may deduct for loss in value caused by handling beyond what is necessary to establish the nature, characteristics and functioning of the goods.

The statutory exceptions to withdrawal apply where relevant, including sealed goods unsuitable for return for health or hygiene reasons after unsealing, and goods made to your specifications or clearly personalised. A choice from our standard size or design options is not, by itself, treated as personalisation.

6. Faulty, damaged or incorrect goods

Your goods must conform to the contract. EU consumers have a minimum two-year legal guarantee for faulty or non-conforming goods. Depending on the circumstances, you may be entitled to repair or replacement, a price reduction, or cancellation and a refund. We bear reasonable return costs where the goods are faulty, damaged or incorrect. Contact us promptly with your order number and, where useful, photographs of the issue.

7. Cancellations and refunds

If you ask to cancel a pre-order before dispatch, contact us promptly. Where the order has not entered fulfilment, we will normally cancel it and refund the original payment method. After dispatch, the withdrawal process above applies. Refund timing may also depend on your bank or card provider.

8. Complaints and dispute resolution

Send a written complaint to legal@crownofadam.com. We will acknowledge and respond in writing within the period required by Croatian law, currently 15 days. Please include your order number, what happened and the outcome you seek.

If we cannot resolve the complaint, eligible consumers may use a competent Croatian alternative dispute resolution body or contact the Croatian consumer protection service. Cross-border EU/EEA and UK consumers may also seek help from their local European Consumer Centre where available. The former EU Online Dispute Resolution platform has been discontinued and is therefore not linked here.

9. Liability

Nothing in these terms excludes liability that cannot legally be excluded, including liability for death or personal injury caused by negligence, fraud, or your mandatory consumer rights. Subject to that, we are not responsible for losses that were not reasonably foreseeable when the contract was made or for business losses suffered by a consumer.

10. Intellectual property and website use

The Crown of Adam name, artwork, logos, photography, text and site design are owned by or licensed to us and are protected by intellectual-property law. You may use the site for personal shopping and information. You may not commercially reproduce, scrape, misuse, interfere with or attempt unauthorised access to the site.

11. Governing law and changes

These terms are governed by Croatian law. If you live elsewhere, you also retain the protection of any mandatory consumer law in your country of residence and may bring proceedings in any court available to you under applicable law.

We may update these terms prospectively. The version accepted when you order governs that order unless a change is required by law or benefits you. If one provision is unenforceable, the remainder continues to apply.

12. Privacy and optional marketing

Our Privacy & Cookies Notice explains how we use personal information. Processing needed to take payment, fulfil orders, provide support and meet legal obligations is separate from optional marketing consent.

Accepting these Terms or placing an order does not enrol you in our newsletter and does not grant permission for analytics cookies. Newsletter signup requires a separate, initially unchecked consent choice. We record the signup time, source and the wording accepted. You can stop marketing free of charge using an email unsubscribe link, our unsubscribe form, or our contact email. Withdrawing marketing consent does not cancel an order or remove statutory rights.

Analytics is optional. You can change or withdraw that choice using Cookie settings in the footer. See the Privacy Notice for consent records, retention, recipients and your data-protection rights.